You can only guarantee the uptime on a redundant web cluster if the network and datacenters you're using are world-class. In our case, we're only able to offer the aggressive SLAs that we do because we're using Rackspace's Superstructure.
It starts with the Datacenter
The first piece of the Superstructure platform is the data center. Rackspace data centers are known as being the best in the business. They're owned and operated by Rackspace and have redundancy in all the critical systems (like power systems, HVAC systems, etc.) They're built for exceptional uptime and are all SAS-70 compliant.
Add in an Ultra-Redundant Network
Next up the Superstructure stack is the Rackspace Network. To provide multiple redundancies in the flow of information to and from the data centers, Rackspace partners with nine separate network providers and utilizes only high-performance bandwidth. The network's configuration, co-developed with Cisco, guards against any single point of failure at the network layer. Finally, to ensure the fastest and most reliable network connections possible, the entire network is closely monitored for efficiency and end-user performance, and the network's topology and configuration automatically adjust in response to traffic pattern changes. The advanced and meticulous engineering of Rackspace's data centers and networks provide a perfect complement to Mosso's clustered infrastructure, allowing us to offer a no-nonsense, industry-leading SLA.
